In general, we will follow the Care Label to determine what method of cleaning to use on your garments.
The Federal Trade Commission's (FTC) Care Labeling Rule requires manufacturers and importers to attach care instructions to garments. Care labels often are a deciding factor when consumers shop for clothing. While some consumers look for the convenience of drycleaning, others prefer the economy of washable garments. In fact, recent surveys show that consumers want washing instructions. Some manufacturers try to reach both markets with garments that can be cleaned by either method. The Rule lets you provide more than one set of care instructions, if you have a reasonable basis for each instruction. Some manufacturers provide instructions for both methods but add, "For best results, dryclean." This tells consumers that the garment can be washed without damage, but drycleaning may be better for appearance and durability. If truthful and substantiated, care instructions like these are acceptable.
You may see a care label that indicates drycleaning but includes this comment "exclusive of decoration". This means that any "bling", trim and even buttons, are not suitable for drycleaning.
Our years of experience have taught us that the Care Label is not a "one size fits all" decision. Here is a basic rule for cleaning: Stains that are solvent-based require a solvent cleaning agent. Think oil, grease, ink, paints, lipstick, some make-up, butter, tannin loaded foods and beverages, such as grapes, tomatoes, sodas. Stains that are water-based require a water cleaning agent. Think dirt, grass, perspiration, but the ingredients in underarm deodorants may yellow, urine, dog and baby poop, blood. The method used to clean your garments will be reflected in the price we charge. And then we have our highly trained specialists who will consider the type of soil, dye, fiber content, and garment construction to determine the correct way to get the optimal results without damaging your garment. We have specialized soaps, digestive agents, bleaches and many stain removal products to assist in this process.
Localized spot treatments disturb dyes or sizings and leave a ring in the garment, requiring that the whole garment be cleaned.